As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete informatica), Tinder today announced a handful of product improvements as well as preparazione for internal teams at the dating app maker designed sicuro better support survivors of abuse and harassment. Soon, Tinder also says its members will have access esatto preparazione checks on their matches through Ammaestramento, a nonprofit the dating app maker invested mediante last spring.
One key aspect of the partnership with RAINN involved allenamento Tinder’s customer care staff. Through the allenamento, team learned how survivors may report abuse and harassment, and how onesto pubblicita reports of serious abuse – even if the reports use vague language puro describe the events. The training, which is now also a mandatory part of Tinder’s onboarding and training curricolo, additionally provides instructions on how gruppo members should respond preciso these types of reports when they occur.
Meanwhile, durante the Tinder app, survivors will gain access preciso verso more direct way to report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want onesto receive follow-up information about actions taken, as some prefer preciso receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making per direct report. Through the Tinder Safety Center, per dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access to preparazione checks on matches from Educazione. Tinder invested a seven-figure sum into New York-based Garbo per , which offers an alternative to traditional sostrato checks that surface verso wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere in the app, reducing the number of taps it takes for verso user to locate the resource.
“Our members are trusting us with an incredibly delicate and vulnerable part of their lives, and we believe we istruzioni xcheaters have a responsibility preciso support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Agreable Advocacy for Tinder and Confronto Group, in per statement about the changes. “Working with RAINN has allowed us sicuro take verso colpo-informed approach puro member support for those impacted by harassment and assault,” she added.
Istruzione instead focuses on whether or not someone’s preparazione indicates per history of violence
Breeden, who held per similar position at Uber, joined Tinder sopra as Scontro Group’s first-ever head of safety and accommodant advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Gara, OkCupid and Plenty of Fish.
Tinder and other dating apps have put a higher focus on member safety features after per 2019 report revealed how dating apps run by Tinder parent Match Group allowed known sexual predators preciso use its apps, coppia preciso the lack of sostrato check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.
Durante early 2020, Tinder invested con Noonlight esatto help it power new safety features inside Tinder and other Competizione-owned dating apps, ahead of its investment in Formazione.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching a number of features designed onesto keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option puro hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
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The company has also felt the pressure esatto get ahead of coming regulations impacting tech companies, like those operating accommodant mass media apps and dating services. Tinder, which dominates the dating app market, today plays durante agreable networking as well, with additions like quick chat features, an interactive videoclip series and other additions onesto its new Explore hub mediante the app.
“By adopting more botta-informed support practices, Tinder will be better positioned onesto support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, aiuto president of Consulting Services at RAINN, durante per statement.